I came in at 8am to have my car diagnosed. The technician didnt come in until 10:30am. I was there until 4pm. It wasn't until I asked when would my car be ready that they started working on my car at 4pm. The Korean technician became verbally aggressive with me after I told him that I had been sitting in the waiting area all day and it was now 4pm and nothing has been done with my car. He aggressively told me that I could take my car if I wanted. I told him that I wanted the job completed . He then cranked up my car and put it in the waiting area without completing the job. I asked him what was he doing? He said " you can complain to the manager, what are they going to do, gire me". Then he left without a word. I stood there for another half hour and he never returned. My past experiences with Major world have been favorable. I have purchased 3 cars from you but I will not be returning for service ever again.